Privacy Policy
Your privacy matters to us. Here's how we handle your data.
Introduction
Lectitan Limited ("we," "our," or "us") operates the Ravan mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Information You Provide
We collect information you voluntarily provide when using Ravan:
- Account Information: Email address and password when you create an account
- Profile Information: Name and profile photo (optional)
- Journal Entries: Text, photos, videos, and other content you create in the app
- Health Data: Weight, measurements, mood, and energy levels you choose to log
Information Collected Automatically
When you use Ravan, we may automatically collect:
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: How you interact with the app, features used, and time spent
- Log Data: Error reports and performance data to improve the app
Health App Integration
If you choose to connect Ravan with Apple Health or Google Fit, we may access health and fitness data you've allowed us to read. This data is used solely to enhance your experience within the app and is never sold to third parties.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Store and display your journal entries and fitness data
- Generate AI-powered insights based on your entries
- Send you service-related communications
- Respond to your inquiries and support requests
- Monitor and analyze usage patterns to improve the app
- Detect and prevent fraud or abuse
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use secure cloud infrastructure to protect your information. While we implement safeguards to protect your data, no method of transmission over the Internet is 100% secure.
Your journal entries, photos, and personal health data are encrypted both in transit and at rest. We do not access your personal content except when necessary to provide the Service or when required by law.
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your data
Third-Party Services
Ravan may integrate with third-party services such as Apple Health, Google Fit, and analytics providers. These services have their own privacy policies, and we encourage you to review them.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
- Object to certain processing of your data
To exercise these rights, please contact us at hello@getravan.com.
Data Retention
We retain your data for as long as your account is active or as needed to provide you the Service. You can delete your account and associated data at any time through the app settings. Some data may be retained for legal or legitimate business purposes.
Children's Privacy
Ravan is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Lectitan Limited
Email: hello@getravan.com